About apex
Apex Facility Services is a modern maintenance company based in Hampton Roads, VA. We handle the work behind the scenes— HVAC, electrical, plumbing, small build-outs, and general repairs—so your property stays sharp, safe, and running without a hitch.
We don’t believe in band-aid fixes or one-size-fits-all answers. Our approach is simple: clean work, fast response, clear communication. Every job gets done with care, precision, and pride.
We serve property managers, business owners, and institutions who need a team they can rely on without chasing them down. Whether it’s a quick repair or a long-term maintenance plan, we’re the ones you call when you want it done right.
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Some of the best ideas don’t start in boardrooms. They happen over breakfast—when the coffee’s hot, the conversation’s real, and the truth is undeniable.
That’s how Apex began.
A family friend, years in the commercial real estate game, laid it out: Property managers had nowhere to turn when things went wrong. A call comes in—a leaky pipe, a busted HVAC, an electrical failure—but finding a contractor? That’s where the real headache began. Too many unknowns. Too much back and forth. Too much wasted time.
We sat with that for a minute.
For months, my partner and I had been looking to buy a business, but nothing felt right. Then, over that breakfast, it clicked. Why buy something outdated when we could build something made for now? Why keep searching when we could create a solution ourselves?
So we did.
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Apex Facility Services is more than just another maintenance company. We built this business differently—blending precision, professionalism, and trust into every job.
We sit between the independent handyman and the big corporate contractor, offering the personal touch of a small business with the professional execution of a larger firm. No wasted time. No unnecessary steps. Just solid work, done right, every time.
We recognized a gap: Property managers needed a streamlined way to find reliable, skilled contractors without the stress.
That’s where Apex steps in.
Quick, reliable contractor scheduling
Accurate issue diagnostics and fast response times
A vetted network of skilled local contractors
No more endless searches. No more unreliable service. Just trusted professionals, ready when you need them.
We take pride in the craft. The smallest details matter. We move like artisans, not just laborers. Our work speaks before we do.
And it’s not just about getting the job done—it’s about doing it right. No runarounds. No shortcuts. Just trust, accountability, and a commitment to quality that speaks for itself.
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1. Quality is Non-Negotiable
“Every job should be clean enough to photograph.”
We don’t leave behind messes, excuses, or half-done work.
2. Respect is Built-In
“Treat every building like it’s your grandmother’s house.”
Shoes off mentality. Mind the noise. Clean tools. Tight lines.
3. Be the First Call, and the Last Call
“Do work that makes clients text their friends about us.”
We want to be the name people don’t hesitate to recommend.
4. Take Pride, Not Credit
“Leave your mark in the quality, not the ego.”
No need to boast—our work speaks for itself.
5. Clarity is Courtesy
“Always let people know what’s next.”
No ghosting. No guessing. We stay ahead in communication so our clients don’t have to chase us down.
6. We Don't Just Show Up—We Deliver
“If you're 5 minutes early, you're on time.”
Being dependable isn’t flashy—but it’s rare. That’s our edge.
7. Fix the Problem, Not the Blame
“If it’s broken, we own it and fix it—fast.”
No finger-pointing. Just accountability and action.
8. Craftsmanship Over Convenience
“If we wouldn’t accept it at home, we don’t leave it on-site.”
Fast is good. Done right is better.
9. Leave It Better Than You Found It
“If the space feels sharper when we leave, we’ve done our job.”
Small touches matter. Tidy wires, swept floors, thoughtful finishes.
10. Always Be Building (Ourselves, Too)
“Everyone here is expected to get better—day by day.”
Learn. Teach. Sharpen each other. Growth is the baseline.